云闪付隐私政策
This privacy notice (the “Privacy Notice” or “Notice”) explains why
and how UnionPay International Co. Ltd (“UPI” or “we”) may process your personal information when
you use the UnionPay mobile wallet application (the “UnionPay App”)
● What does “personal information” mean?
Personal information means any information that can be linked directly or indirectly to identified or
identifiable individuals.
● Who is UPI?
UPI is a company incorporated under the laws of the People’s Republic of China
(“PRC”) with its registered office at Floor 2-7, No.6 Dongfang Road, Pudong New
District, Shanghai, PRC.
If you have any questions in relation to data protection matters, you can contact us by email at
apphelp@unionpayintl.com or call the UnionPay official hotline at 866-567-5516.
● Why does UPI process personal information
UPI operates the UnionPay App for providing payment and other related services to users.
● Do you have a UPI account? View our Gramm-Leach-Bliley Consumer Notice below.
If you have created an account with us, our Gramm-Leach-Bliley Consumer Privacy Notice (the “GLB
Notice”) applies to you. The GLB Notice contains important information about your choices
regarding how we share non-public information for marketing purposes, and how you can limit such
sharing. Please consult the GLB Notice below, right at the end of this Privacy Notice.
● What information is contained in this Privacy Notice?
You will find relevant information on the personal data we process about you, the purposes and legal
bases for the processing of this data and your rights.
You will find below the purposes for which UPI collects personal information:
● Processing your registration with us as a user of UnionPay App and creating and maintaining your
account with us;
● Verifying your identity when binding cards to UnionPay App;
● Providing you with relevant products or services in UnionPay App;
● Marketing activities, including marketing by us, our affiliates, and our partners in the UnionPay
App,
online, via email or SMS, or otherwise;
● Providing you with location-specific options, functionalities, or offers;
● Communicating with you and responding to your requests, including by providing customer support and
enabling you to interact with UPI through social media;
● Operating, evaluating, and improving our business, including improving our services and developing
new
functions;
● Doing internal research, reporting and analysis;
● Protecting against, identifying and preventing fraud and other prohibited or illegal activity,
claims
and other liabilities;
● Establishing, exercising, and defending legal claims;
● Monitoring compliance issues and ensure compliance with our policies, terms, and obligations,
including
conducting internal investigations and audits
● Compliance with our obligations, applicable laws and regulations, and/or subpoenas, court orders or
other legal process or requirements applicable to us.
The types of personal information we process are the following:
● Registration and account information (including name, phone number, email address, machine or
mobile ID, password);
● Card Information for binding cards (including card number, expiration date, card verification code
(CVC), and tokenized versions of the foregoing);
● Transaction data and/or commercial information collected when you make payments with the UnionPay
App or purchase items within the UnionPay App (i.e., personal account number, date/time/amount of
the transaction, name and location of merchant, items purchased, and shipping and billing
addresses);
● Information about your interaction with the UnionPay App collected automatically by the UnionPay
App when you use the App (including geolocation data, device type, device identification number,
time zone, language setting, browser type, and IP address);
● Information about your use of participation in coupons or promotional offers available in the
UnionPay App; Information collected in connection with verifying your identity and/or preventing
suspicious activities or fraud;
● Any information you provide to us when you communicate with us, including audio recordings when you
call us as permitted by law;
● Social networking information and information from your social media profiles, if you interact with
us through social media.
● Inferences drawn from any of the information identified above about you, your activity, or your
preferences.
We collect personal information about you from the following categories of sources:
● Directly from you, for example when you provide personal information to us (such as a credit card
number) or use the UnionPay App.
● From our service providers, such as providers who assist us with tokenizing your payment
information.
● From persons who help you make payments through the UnionPay App, such as financial institutions,
credit or debit card brands, payment processors, or merchants.
● From partners who help us provide advertising or promotions to you.
● From social media platforms, if you interact with us through social media.
Accessing your personal data
We understand that you may like to know what personal data we hold about you. We are happy to assist
you with your request. To protect your personal data, however, we require that you prove your
identity to us at the time your request is made: you can contact us in writing via email at
apphelp@unionpayintl.com or letter including your signature and a copy of a signed government issued
identification document.
UPI reserves the right to decline access to your personal data under certain circumstances as
permitted by law. If your personal data is not disclosed to you, you will be provided with the
reasons for this non-disclosure.
Other rights
You may also be entitled to:
? object to the processing of your personal data;
? request the restriction of the processing of your personal data;
? request the correction and/or deletion of your personal data;
? withdraw your consent to the processing of your personal data (where UPI is processing your
personal information based on your consent);
? lodge a complaint with a supervisory authority; and
Where you are given the option to share personal data with UPI, you can always choose not to do
so.
If you object to the processing of your personal data, or if you have provided your consent to
processing and you later choose to withdraw it, we will respect that choice.
This could mean that we will be unable to perform the actions necessary to achieve the purposes of
processing data for you as described above (see article 2) and that you may be unable to use our
services.
After you have chosen to withdraw your consent, UPI may be able to continue to process your personal
data to the extent required or otherwise permitted by law.
If at any time you wish to exercise any of these rights, you can contact us by email at
apphelp@unionpayintl.com or call the UnionPay official hotline at 866-567-5516.
The recipients of your personal information may include:
● UPI’s establishments and affiliates;
● UPI’s processors and other contractors, suppliers and service providers;
● Companies that may assist us in analyzing personal information, improving the UnionPay App or your
experience on it, marketing products or services, or providing promotions to you;
● Other financial institutions we have partnered with to jointly create and offer products or
services;
● Companies involved in helping you make payments with the UnionPay App, including acquiring banks
(such as the bank you are withdrawing cash from, or the bank of the merchant you are paying in
exchange for goods or services), the issuing banks (such as the bank that issued your card), credit
card brands, payment processors, and merchants;
● Law enforcement authorities or other public or governmental agencies, bodies, or officials, or
other third parties pursuant to a subpoena, a court order or other legal process or requirement
applicable to UPI or UPI’s affiliates;
● With other third parties for our business purposes or as permitted or required by law.
We make efforts designed to ensure that such recipients undertake measures to keep your personal data
confidential.
UPI may use your personal information (including your contact numbers) for direct marketing to you,
as permitted by applicable law. This includes sending you marketing communications about updates,
and the latest offers and promotions about UPI’s goods, services, or activities or, as appropriate,
those of UPI affiliates or other companies with whom UPI has partnered. UnionPay may not so use or
provide your personal data except as permitted by applicable law.
These communications may be sent by app, in accordance with applicable laws. If you create an
account with UPI, you have the option to stop us from sharing your personal information with
affiliates and non-affiliates for marketing purposes. Please see our GLB Notice below to find out
what sharing you can stop, and how to exercise your right to stop such sharing.
UPI has installed security measures designed to prevent access to your personal information by
unauthorized persons. We have authorised and trained staff for processing personal information. As
such, staff of UPI and third parties who are authorized to have access to your personal information
are required to comply with non-disclosure obligations.
Technical and organisational measures have been implemented that are designed to prevent from
unauthorised or unlawful processing of personal information and against accidental or unlawful
destruction, loss, alteration, unauthorised disclosure of, or access to personal information.
The UnionPay App may use cookies and tracking technologies to operate the App and to target
advertising that may be of interest to you. For further information, please refer to UPI’s cookie
policy.
Your personal information will be stored for the period of time required or permitted by applicable
law. This may involve retaining information following your transaction. We make efforts to delete
your personal information once it is no longer required for any of the purposes described above.
In order to determine the amount of time we will store your personal information we take into
consideration the role and function of the information, type of products and services, nature of the
relationship between you and us, and statutory requirements of retention period made by applicable
laws and regulations.
You may find links to access the websites of other companies or app on UnionPay App. We recommend
that you read the privacy policies of these other websites or app, as this Privacy Notice does not
apply to the processing of your personal information by them and UPI is not responsible for the
processing of your personal information on external websites.
The UPI Mobile App is not designed to respond to “Do Not Track” requests.
We may update this Privacy Notice from time to time – in particular in case of changes to our
business or practices, changes of law, in response to guidance from competent authorities or as
required by UPI’s internal policies. The updated Privacy Statement will be effective as of the
published effective date.?We may also share with you the updated Privacy Notice through the UnionPay
App.